Service Dispatcher

June 18, 2024

Location: Charleston SC

Pay: $19-$20 per hr

Shift: 1st shift

Responsibilities:

  • Dispatch service technicians to customer locations promptly and efficiently.
  • Schedule and coordinate service calls to meet customer requirements and technician availability.
  • Communicate with customers to gather necessary information and provide updates on service appointments.
  • Maintain accurate records of service calls, technician schedules, and customer interactions.
  • Assist in resolving any scheduling or service-related issues as they arise.
  • Ensure a high level of customer satisfaction by maintaining professional and friendly communication at all times.

Requirements:

  • Proven experience as a service dispatcher or in a similar role.
  • Strong organizational skills and the ability to prioritize tasks effectively.
  • Excellent communication skills, both verbal and written.
  • Proficiency in computer systems and software relevant to dispatch operations.
  • Polished and professional demeanor, as you will be the primary point of contact for our customers.

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I’ve used this agency 3 times and I’ve had nothing but successful assignments within wonderful organizations with great employees. Hammes Staffing Services has a proven record of placing workers in various industries within the Charleston Area. It’s these friendly and harmonious relationships that Hammes has with the local organizations that are to the benefit of the applicants.

Being new to the area, it was difficult to find a job that fits my qualities. Because of this agency, I found a career opportunity for me to grow and develop into the educational leader that I want to be one day.

After looking for a job for weeks, I came across Hammes staffing. They had multiple options that worked for me and they guided me through the whole process to where I am at now. They work diligently with me with great communication, and it was over all a great experience I suggest to anyone looking for work.

I highly recommend Hammes Staffing & Office Professionals. The knowledge and expertise in all aspects of the staffing and recruitment process is extremely impressive.

The staff at Hammes are amazing! They assisted me with obtaining employment at a time when it seemed like nothing was coming together. I highly recommend them to friends and family. Give them a try, you will not be disappointed.

The best staffing agency! I got placed with a really good job quickly. I would highly recommend this agency for sure!

Hands down one of the best staffing companies in Charleston. Everyone there is very friendly and provides excellent customer services. They are super professional and do their best to get you a job that fits your skill set.